Front view of 2013 Porsche Panamera Platinum Edition
Top marks for Porsche and
Audi cars put VW at the top of the J.D. Power and Associates APEAL study, Cars
and Trucks can now report.
Volkswagen's high-end
brands Porsche and Audi put the automaker at the top of the 2013 J.D.
Power APEAL Study, which uses customer surveys to determining
"how gratifying a new car is to own and drive."
It's a study that favours
luxury vehicles. The top ten scores are all for premium brands, including BMW,
Land Rover, and Mercedes-Benz.
The Volkswagen brand itself
— despite recent disappointing
sales numbers — came away with the second highest score among non-premium brands,
trailing only Ram.
Besides making current
owners happy, a good APEAL score offers three key advantages for automakers:
According to J.D. Power, 65% of owners whose cars scored at least 100
points (out of 1,000) above the segment average went back to that brand for
their next purchase.
Cars with higher scores command higher prices. Vehicles with scores 100
points or more above the segment average cost at least $1,800 more than the
rest of the pack.
Finally, David Sargent, VP of global automotive at J.D. Power, notes that "appealing
vehicles" — those with high scores — "also sell more
quickly."
Jeep,
Subaru, Mitsubishi, and smart received the lowest scores among brands covered.
APEAL
stands for Automotive Performance, Execution, and Layout. It measures vehicles
on 77 attributes.
Here is the breakdown by brand:
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